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Terms and Conditions

 

Terms of Trade

PLEASE CLICK HERE FOR OUR TERMS OF TRADE 

 
 

Returns Policy

Lamington do not offer a consignment service. 

Very occasionally a product may have a manufacturing fault. If this occurs we will of course provide a replacement or refund. Please contact us immediately if you have any concerns. 

 
 

 

Privacy & Payment Policy

  • Secure Details: Internet Ordering and Security is of utmost concern to us.  We will ensure your credit card details and personal information are safe. We will never sell, trade or give your personal information that you supply to us to anyone - at all!!
  • Credit Card Transactions: All your transactions are completed with the security provided by the highest level encryption servers available.  Your credit card details are guarded by technology that is completely 100% secure so you can order with confidence.
  • Multiple Payment Methods: For approved customers we accept On Account payment, with payment terms being 20th of the following month. Please feel free to email sales@lamington.co.nz or phone 09 320 4234 to discuss this.
  • Secure Account: We use every means available to protect your sensitive information - that's why when you initially order from us, you will need to register as a customer by opening an account.
 
 

 

Shipping & Custom Duties/Taxes/Fees

 

Please understand that we have no control and take no responsibility for customs and import duties, charges and fees. Import policies vary widely from country to country. Please contact your local authority for further information. We work closely with our NZ Trade Broker to ensure our parcels are labeled correctly to avoid unnecessary charges. We include a Certificate of Origin with all international orders. 

 

NEW ZEALAND
All orders are sent via tracked courier and will take between 1-3 working days from shipment date.
Free Shipping for orders over NZ$500. 

AUSTRALIA
Express Courier AUD$34.95 Tracked, 3-5 working days from shipment date

CANADA
Express Courier CAD$39.95 Tracked, 3-5 working days from shipment date.
Products may incur GST and processing fees at port of entry. Lamington products receive preferential treatment as part of the CPTPP Trade Agreement and should not incur a duty charge. If you are charged duty please forward the invoice to Lamington and we will get it reversed. 

UNITED STATES
Express Courier NZD$39.95 Tracked, 3-5 working days from shipment date
Products may incur a duty charge and processing fees. This is outside of Lamington’s control and we take no responsibility for any charges.

UNITED KINGDOM
Express Courier NZD$39.95 Tracked, 3-5 working days from shipment date
Products may be charged 12% duty and 20% VAT. Children’s clothing products in the UK are zero rated for VAT - if you are charged VAT on children’s products you will need to query this at your port of entry. We make every effort to provide all relevant shipping information however this is outside of Lamington’s control and we take no responsibility for any charges incurred.

EUROPE, ASIA & REST OF WORLD 
Express Courier NZD$39.95 Tracked, 3-5 working days from shipment date
Products may be charged duty and VAT/GST as well as processing/transaction fees. Lamington make every effort to provide all relevant shipping information however this is outside of our control and we take no responsibility for any charges incurred.

 

PLEASE NOTE 

Import policies vary widely from country to country. While we make every effort to label our parcels correctly and provide all the relevant customs information, Lamington has no control and takes no responsibility for customs and import charges, duties and fees. Please contact your local authority for further information.

 

Orders are dispatched daily

  • Orders are dispatched 3 times a week
  • Lamington take no responsibility for any delays in shipment due to unforeseen circumstances
  • Delivery time frames are an estimate and are not guaranteed
  • During peak times delivery may take longer

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